Frequently Asked Questions

Are Basement Masters experienced specialists in basement conversions?

Yes, we are probably the largest specialist in London and the surrounding areas with over 30 years experience.

Are Basement Masters recognised by any reputable trade organisations?

Yes. we are members of a number of trade federations, registered with MLM Building Control.

Can you guarantee your work?

Yes, all our work is covered by our 10-year insurance backed warranty. Your deposit is also covered by the insurance company.

Are you insured to carry out work on my premises?

Yes, we have full liability insurance to cover us for all works undertaken.

Who will arrange my plans and planning permission?

Rest assured, Basement Masters will draw up your plans and liase with the local authority for all planning permissions and building regulations required.

Who supervises the work?

Our Contracts Managers, as well as regular site visits from your local authority building inspector.

Will you arrange for installation of plumbing and electrics?

Yes, this is all included in our total price.

Can I see a completed conversion?

Of course! It will be our pleasure to show you a recent or on-going conversion at the home of one of our many satisfied customers.

How quickly can work commence?

Generally, within one month of permissions being obtained.

Why should I use Basement Masters to convert my basement?

A basement conversion is an expensive and major construction project. It is essential, for safety and financial reasons, that it is built correctly. Basement Masters have the experience and capabilty of building you a basement conversion you can rely on.

Where do Basement Masters operate from?

Basement Masters operate from high street showrooms as opposed to hidden serviced offices or working from home as you will find many of our competitors do.