Uncategorised

Basement Sauna Room London PR-SP3
-ASP3 C2862RT
Basement House Exterior London PR-SP3
PR SP3 4561RTD
SP3
Basement Bucket Shower Room London PR-SP3

Uncategorised

Customer Complaints Prodedure

Expired

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things right as soon as we can, please read out complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 0208 443 7099 or write to us at Basement Masters, Gor-Ray House, 758 Great Cambridge Road, Enfield, EN1 3PN, or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We aim to respond within 7 working days of receiving your complaint and where possible, will provide with a date to remedy any issues raised.

Contact Us / Quotation request

Expired

Thank you for your interest in Basement Masters. Please complete all fields below before pressing submit. We greatly value your custom and respect your privacy - please view our Privacy Policy.

Invalid Input

Invalid Input

Invalid Input

Invalid Input

Invalid Input

Invalid Input

Invalid Input

Invalid Input

Invalid Input: Please add numbers in this box only

Invalid Input

Invalid Input

Invalid Input

Invalid Input

Invalid Input

Invalid Input

Invalid Input

Invalid Input


Invalid Input


Invalid Input

About Us

Expired

Basement Masters is one of London’s leading Basement specialist’s. We have been established since 2004 and have been involved with hundreds of basement construction projects in both new and retrofit basements. With our many years of experience and expertise, in both the design and the construction of basements.

Our Team of dedicated construction professionals have acquired many industry qualifications, along with decades of experience specialising within the basement sector. These can be called upon to help deliver the most challenging of projects.  

We offer the perfect one stop shop for your proposed new basement. Our in house team can take care of all the requirements, which include, architectural design, structural and geotechnical engineering and design, construction of the reinforced concrete shell, structural steels works along with the waterproofing design and installation, right through to quality finishes in the fit out.

Most properties can be converted and very careful consideration is given to ensure that your basement conversion is carried out to a high standard that will enhance and compliment your existing property.

We pride ourselves in the production of imaginative and practical designs to  both expand and enhance your living space. Whether your house is terraced, semi or detached or perhaps a ground floor flat we will be able to assist you.

All Basement Masters basement conversions come with a 10 year Basement Masters insurance backed warranty. We are  accredited members of a number of trade federations, i.e. Federation of Masters Builders, British Structural Waterproofing Association, Basement Waterproofing Association,  Approved Delta Installers and many more.